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What is the official address of Club Citadelle?The legal address is 450 Canteval Terrace, Orleans, Ontario, K4A 2C8.
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Who is the condominium manager?Christine Jade (Assistant Edi McCord) Strata Management Inc 4338 Innes Road, Suite 6, Ottawa, K4A 3W3 613-822-0701 After Hours Phone No; 613 822-2743 Email: condo@stratamgtinc.com
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What is the role of the Condominium Manager?Each property managed has its own needs and faces its own unique challenges depending on the size, age and nature of the property. A condo manager’s range of responsibilities may include but are not limited to: * collecting common expense fees * keeping records for the condo corporation * responding to owner complaints * ensuring maintenance and repair of the property * hiring and monitoring service companies, and overseeing staff and contractors * preparing draft annual budgets and overseeing the reserve fund * implementing an emergency management plan and responding to emergencies * preparing status certificates * issuing meeting notices and reporting on the affairs of the corporation * organizing board meetings and overseeing administration of all owners’ meetings * monitoring the corporation’s insurance * preparing financial reports and arranging for audits * advising the condo board on how to comply with the Condominium Act, 1998, and with legislated or government-mandatory repairs * advising the board on its financial responsibilities (e.g. contributions to the reserve fund, long-term reserve fund planning)
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How can I contact the Board?Use the Contact Us form on the website
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Where can I find the rules and regulations?The Condominium's 'rules' are set out in the booklet titled Rules and Regulations
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What are the rules about parking?Failure to abide by these conditions could result in a City of Ottawa ticket. Capital Systems administers the visitors parking as well as other parking issues for the Corporation. Guests staying between the hours of 2:00 a.m. to 7:00 a.m. must register their vehicles with Capital Systems. Parking registration can be done by: Phone and voice message: 613-686-5991 Email: parkingregistrations@sympatico.ca Please give your Corporation Number - RCC 9, address, license plate number and the dates the vehicle will be in visitor parking (1, 2 or 3 nights). No vehicle may be registered for more than three (3) days in a seven (7) day period without making arrangements with your Property Management Office.
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Where can I access the By-Laws?On this site. Go to By-Laws
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When can I put garbage out for collection?According to Ottawa City Solid Waste By-Law 2012-370 ensure that all recycling, green bin and garbage containers be put out after 6:00 p.m. the evening prior to collection and no later than 7:00 a.m. on the collection day. Empty bins and containers must be removed from the collection pad by 10 p.m. on the day of collection.
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Is there a penalty for rule breakers putting out unacceptable garbage or putting garbage outside of the collection schedule?The City of Ottawa fine schedule for contravening By-Law 2012-370 is $205.00 up to a maximum of $5,000.00.
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What is the collection schedule for garbage and recycling in Club Citadelle?For a detailed collection schedule visit https://ottawa.ca/en/garbage-and-recycling/garbage where you will find the Collection Schedule as well as a Holiday Collection Schedule. By entering your street address, you can get a calendar and a reminder to your iPhone or computer.
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